Batten 50mm x 150mm Part B - (2" x 6") - 5.65m (18'6")

We Want to Make It Easy to Work with Us

Hassle-Free Return Policy

Customers returning a product within 30 days of purchase with the receipt will receive a full refund. To qualify, the returned product must be:

• A stocked product
• In resalable condition
• In its original packaging (full boxes, bundles or units)
• Accompanied by the original invoice or sales receipt
• Returned to the original place of purchase

For all other returns, see “Non-qualifying Returns” below.

Receiving Your Refund

*Must clear a 10-business-day waiting period.

**Does not include credit card company processing time as that varies, it may take up to 2 billing cycles for a credit to appear on your credit card statement.

Non-Qualifying Returns

Returns made after 30 days:

• Any return made after 30 days of purchase with the original invoice or sales receipt may be subject to a restocking charge.
• BNT Supply Corp reserves the right to refuse any return made after 30 days of purchase.

Returns made without a sales receipt or invoice:

• For BNT Supply Corp account holders returning a product within 30 days of purchase, we will make every effort to look up your receipt for you. If this is possible, the same policy applies as if you had the original invoice.
• If we are unable to look up or find the invoice, the return may be refused.

Special Orders

Returning "special orders":

• "Special order” refers to any order of product not normally stocked by BNT Supply Corp in a given market and/or any product that is custom-made (not stocked by the manufacturer and/or made to customer specification).
• Special order returns will be accepted contingent upon the manufacturer’s return policy. Customer is responsible for all costs associated with special order returns to the manufacturer.

Warranty Information

Finish Warranty Summary

Knotwood’s industry leading limited lifetime warranty warrants its finish against cracking, peeling and gloss/colour retention within the guidelines stated by the American Aluminum Manufacturers Association (AAMA).

Standard Colours Warranty*

D1000 – AAMA 2603 (10 Year Manufacturer’s Warranty)

Interpon D1000 provides enhanced durability performance for use in harsh environments. Interpon D1000 features outstanding color fastness which exceeds the durability requirements of AAMA2603-02 and is offered with a full 10 year warranty.

D2015 – AAMA 2604-10 (20 Year Manufacturer’s Warranty)

The Interpon D2015 Ultriva™ powder coatings range offers ultra durability and guaranteed performance. Engineered using Interpon’s ultra durable polymer technology, Interpon D2015 Ultriva™ is perfect for all prestigious commercial buildings and high rise developments where long term optimal architectural, aesthetic, technical and economic performance is required.

Knotwood Woodgrains Warranty*

STF – AAMA 2604 (Up to 15 Year manufacturer's Warranty)

The coating technologies used in the Interpon D STF range of products meet globally recognized AAMA 2604 standards which set out the performance requirements with regards to gloss retention, colour uniformity, weathering durability, humidity resistance, impact resistance and chemical resistance. The Interpon D STF range of products are suited perfectly for all residential and commercial applications.

Knotwood Warranty Form